Shipping policy
Shipping Policy
Thank you for shopping with us. Below is everything you need to know about our shipping process.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped using the delivery method selected at checkout.
Please note: During high-demand periods (sales, holidays, promotions), processing times may be slightly extended.
Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- International: 5–12 business days (varies by destination)
Shipping times are estimates, not guarantees. Delays caused by carriers, customs, weather, or other external factors are outside of our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number.
Please allow 24–48 hours for tracking updates to appear.
Shipping Rates
Shipping costs are calculated at checkout based on your location.
We may offer free shipping promotions, which apply only to qualifying orders.
Address Accuracy
Customers are responsible for entering the correct shipping address at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses.
If a package is returned due to an address error, the customer will be responsible for reshipping costs.
Lost, Stolen, or Delayed Packages
Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items.
If you experience an issue, please contact the shipping carrier directly.
If shipping protection was purchased, please follow the claim process provided at checkout.
International Orders & Customs
International shipments may be subject to customs duties, taxes, or import fees.
These charges are the responsibility of the customer and are not included in our prices.
Order Changes & Cancellations
Orders are processed quickly, so changes or cancellations are not guaranteed once placed.
If you need assistance, contact us as soon as possible after ordering.
Contact Us
For any shipping-related questions, please contact our support team before placing your order.